JURNAL MANAJEMEN MOTIVASI
Vol 22 No 2 (2026): Jurnal Manajemen Motivasi

The Impact of Work-Life Balance and Work-Family Conflict on Job Satisfaction: The Mediating Role of Emotional Exhaustion

Anggi Putri Septiani (Unknown)
Purwanto, Edy (Unknown)

Article Info

Publish Date
25 Aug 2026

Abstract

This quantitative study examined how work-life balance, work-family conflict, and emotional exhaustion relate to job satisfaction among 102 Generation Z female employees in Semarang using SmartPLS. Work-life balance improved job satisfaction, whereas work-family conflict unexpectedly showed a positive direct association with it. Work-family conflict raised emotional exhaustion, while work-life balance had no significant influence on it. Emotional exhaustion lowered job satisfaction. Mediation testing showed that emotional exhaustion did not transmit the effect of work-life balance, but fully transmitted the effect of work-family conflict, on job satisfaction.

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Journal Info
JURNAL MANAJEMEN MOTIVASI
Website

Abbrev

jm_motivasi

Publisher

Universitas Muhammadiyah Pontianak

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen ...