Jurnal Ekonomi, Bisnis dan Manajemen
Vol. 5 No. 3 (2026): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)

Pengaruh Beban Kerja dan Stres Kerja Terhadap Kepuasan Kerja pada Karyawan J&T Express Diwek Jombang

Siti Amiroh (Universitas Hasyim Asy'ari Tebuireng Jombang)
Rohmad Prio Santoso (Universitas Hasyim Asy'ari Tebuireng Jombang)



Article Info

Publish Date
31 Jul 2026

Abstract

This research was conducted to investigate the extent to which workload and occupational stress contribute to shaping job satisfaction among employees of J&T Express Diwek Jombang. Growing operational pressures within the logistics sector highlight the urgency of exploring internal factors closely tied to workforce psychological conditions. The study adopted a descriptive quantitative design, engaging the entire population of 40 employees as respondents through a census sampling method. Primary data were collected via structured questionnaires and processed using multiple linear regression analysis. Empirical results confirmed that workload negatively and significantly impacts employee job satisfaction. A comparable pattern emerged for occupational stress, which equally demonstrated a meaningful negative association with satisfaction levels. Joint hypothesis testing further established that both variables together produce a substantial effect. An Adjusted R² value of 48.8% reflects the combined capacity of these variables in accounting for fluctuations in job satisfaction, while remaining variance is shaped by external factors not covered in this study. These outcomes underscore the necessity of restructuring task allocation and implementing sustainable stress management strategies within the workplace. Ultimately, deteriorating work conditions characterized by excessive demands are shown to be inversely proportional to the satisfaction felt by employees.

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Journal Info

Abbrev

EBISMEN

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Universitas Maritim AMNI Semarang. Jurnal ini adalah Jurnal Ekonomi Bisnis Dan Manajemen yang bersifat peer-review dan terbuka. Bidang kajian dalam jurnal ini termasuk sub rumpun Ekonomi Bisnis Dan ...