Journal of Business, Social and Technology
Vol. 7 No. 4 (2026): Journal of Business, Social and Technology

Market Orientation, Product Innovation, and E-Commerce Adoption for Competitive Advantage: Evidence from the Ciayumajakuning Batik Industry

Yusuf Yusuf (Universitas Swadaya Gunung Jati)



Article Info

Publish Date
20 Aug 2026

Abstract

Background: The batik industry in the Ciayumajakuning region (Cirebon, Indramayu, Majalengka, and Kuningan), West Java, holds significant cultural and economic value. However, many small batik enterprises face challenges in product innovation, digital marketing adoption, and sustaining competitiveness amid rapid market changes. Objective: This study aims to examine the influence of market orientation on product innovation and e-commerce adoption, the effect of product innovation and e-commerce on competitive advantage, and the subsequent impact of competitive advantage on marketing performance in the small batik industry of the Ciayumajakuning region. Methods: This study adopted a quantitative approach using a survey method. Data were collected from 230 batik business owners/managers in the Ciayumajakuning region, drawn from a population of 529 registered small batik enterprises using proportionate stratified random sampling. Data analysis was performed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) with SmartPLS software. Results: The results show that market orientation has a positive and significant effect on both product innovation (β = 0.521, t = 5.872) and e-commerce adoption (β = 0.487, t = 6.214). Product innovation (β = 0.438, t = 4.924) and e-commerce (β = 0.412, t = 5.342) each significantly influence competitive advantage. Furthermore, competitive advantage has a significant positive effect on marketing performance (β = 0.589, t = 6.451). All five hypotheses were accepted. Conclusion: Market orientation serves as a strategic foundation for driving product innovation and e-commerce adoption, which in turn strengthens competitive advantage and improves marketing performance.

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Journal Info

Abbrev

jbt

Publisher

Subject

Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

This journal publishes research articles covering all aspects of information technology, information systems, agricultural technology, computer social and political sciences, and economics that belong to the business, social, and technological ...