Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Vol. 4 No. 4 (2026): Agustus : Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan

Efektivitas Penggunaan Video Marketing dan Social Commerce terhadap Customer Engagement

Eka Tripustikasari (Unknown)



Article Info

Publish Date
26 Aug 2026

Abstract

This study examines, as an educational simulation, the effectiveness of video marketing and Social Commerce in strengthening Customer Engagement in digital commerce. The model positions video marketing and Social Commerce as independent variables and Customer Engagement as the dependent variable. A quantitative explanatory design is illustrated using a synthetic dataset of 200 Indonesian respondents and a five-point Likert instrument. The simulation covers reliability, convergent validity, and structural-model calculations using construct scores. Video marketing shows a positive relationship with Customer Engagement (β = 0.452; t = 7.943; p < 0.001), while Social Commerce also shows a positive relationship (β = 0.355; t = 6.236; p < 0.001). Together, the predictors explain 44.6% of the variance in Customer Engagement (R² = 0.446). These figures are intended only to demonstrate data processing and interpretation for student learning and do not represent empirical findings from real respondents.

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Journal Info

Abbrev

Maeswara

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and ...