Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce
Vol. 5 No. 3 (2026): September : Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce

Pengaruh Kualitas Produk, Desain Produk, dan Citra Merek terhadap Keputusan Pembelian Produk Moisturizer Skintific di Kota Batam

Vioretta Angela (Universitas Putera Batam)
Nora Pitri Nainggolan Nainggolan (Universitas Putera Batam)



Article Info

Publish Date
26 Jun 2026

Abstract

The skincare industry has experienced substantial growth, driven by rising awareness of skin health and the increasing role of digital social platforms in shaping consumer buying choices behavior. In a highly competitive market, skincare companies must continuously enhance product attributes to attract consumers and stimulate purchasing decisions. This research seeks to examine the effects of product quality, product design, and brand image on the purchase decisions of Skintific moisturizer consumers in Batam City. A data-driven approach was adopted for this research. Primary research data were obtained using from 100 selected participants through an online survey administered based on purposive sampling criteria. The resulting dataset was then evaluated using multiple regression techniques supported by IBM SPSS Statistics version 31.The analysis included validity and reliability testing, classical assumption tests, coefficient of determination analysis, and hypothesis testing using t-tests and F-tests. The findings reveal that product quality, product design, and brand image have positive and significant effects on purchasing decisions, both individually and simultaneously. The regression coefficients were 0.461 for product quality, 0.411 for product design, and 0.607 for brand image. Furthermore, the Adjusted R Square value of 0.657 indicates that 65.7% of the variation in purchasing decisions can be explained by these variables. The study highlights the importance of improving product quality, developing attractive designs, and strengthening brand image to increase consumer purchase decisions toward Skintific moisturizer products.

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Journal Info

Abbrev

Digital

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Kajian-kajian tersebut diharapkan dapat memperkaya khasanah keilmuan di bidang manajemen dan bisnis sehingga dapat menjadi salah satu referensi bagi para akademisi, pemangku kepentingan dan masyarakat luas. Manajemen SDM Keuangan Akutansi Ekonomi ...