Perlindungan Konsumen dalam Transaksi E-Commerce Syariah: Studi Regulasi dan Implementasi di Indonesia

Aisyah Rahmah (Sunan Kalijaga State Islamic University Yogyakarta)

Al Itmamiy: Jurnal Hukum Ekonomi Syariah
Vol. 7 No. 2 (2025): Juni: Al Itmamiy : Jurnal Hukum Ekonomi Syariah

Sharia e-commerce transactions are an important part of the development of a digital economy based on sharia principles. However, consumer protection in these transactions still faces various challenges related to legal certainty, product transparency, and dispute resolution mechanisms. This study aims to analyze consumer protection regulations in sharia e-commerce transactions in Indonesia and evaluate their implementation in the field. The research method uses a normative legal approach and field studies with interviews with business actors and consumers. The results of the study revealed that national regulations and DSN-MUI fatwas have provided a fairly strong legal basis, but there are still gaps in the socialization and understanding of business actors and consumers. The implementation of consumer protection on several sharia e-commerce platforms also shows quite significant variations. This study recommends increasing legal education for business actors and consumers, strengthening government supervision, and preparing special certification standards for sharia-based e-commerce so that transactions are safer, fairer, and in accordance with sharia principles.