Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Vol. 6 No. 2 (2026): JULI : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi

Strategi Digital Marketing Erha Store Official Dalam Menghadapi Penghapusan Fitur Tokopedia Seller Pasca Integrasi Tiktok Shop-Tokopedia

Alisha Nadine Aurellia (Universitas Pendidikan Indonesia Tasikmalaya, Jawa Barat)
Syti Sarah Maesaroh (Universitas Pendidikan Indonesia Tasikmalaya, Jawa Barat)
Adi Prehanto (Universitas Pendidikan Indonesia Tasikmalaya, Jawa Barat)



Article Info

Publish Date
19 Jul 2026

Abstract

The integration of TikTok Shop and Tokopedia has changed Indonesia’s digital commerce ecosystem and encouraged sellers to adapt their marketing strategies. This study aims to analyze the digital marketing strategy of Erha Store Official after the integration and identify its adaptation challenges. This research used a qualitative case study method with in-depth interviews and documentation. The data were analyzed using thematic analysis based on the RACE Framework, consisting of Reach, Act, Convert, and Engage. The findings show that Erha Store Official shifted from conventional marketplace marketing to interactive content-based social commerce by optimizing short-form videos, live streaming, affiliate marketing, creator collaboration, Spark Ads, GMV Max, and integrated promotions. The study also found challenges related to seller center changes, campaign adjustments, platform feature changes, and the need for stronger content and social commerce management. This research implies that adaptive and integrated digital marketing strategies are important for maintaining seller competitiveness in an integrated engage ecosystem.

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Journal Info

Abbrev

sinoveka

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi adalah untuk menyebarluaskan, mengembangkan dan menfasilitasi hasil penelitian mengenai Ilmu bidang Manajemen, Ekonomi Akuntansi, sebagai media bagi para dosen, guru, peneliti dan para praktisi dalam bidang Ekonomi dan Manajemen dari seluruh Indonesia, ...