Advances in Human Resource Management Research
Vol. 4 No. 3 (2026)

The Construction of Public Perception of Outstanding Schools: A Qualitative Study of the Difference between Academic Performance and Institutional Attractiveness

Lia Nurhanifah (Universitas Muhammadiyah Gresik, Indonesia)
Sukaris Sukaris (Universitas Muhammadiyah Gresik, Indonesia)
Rahmat Agus Santoso (Universitas Muhammadiyah Gresik, Indonesia)



Article Info

Publish Date
19 Aug 2026

Abstract

Purpose: This study aims to examine how socially constructed community perceptions shape institutional attractiveness and explain the mismatch between objective school quality and parental school choice. Research Method: A qualitative single-case study was conducted at SDN Sonoadi, an Indonesian public elementary school that consistently demonstrated high academic and non-academic achievement but experienced declining student enrollment during 2021–2026. Data were collected through semi-structured interviews, observations, and document analysis involving school leaders, teachers, school committee members, parents, alumni, and community leaders. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, guided by the processes of externalization, objectification, and internalization. Results and Discussion: The findings reveal that institutional attractiveness is socially constructed through shared experiences, daily interactions, cultural values, school location, religious orientation, environmental conditions, and collectively formed social images. These factors frequently outweigh objective indicators of school quality, explaining the discrepancy between educational achievement and public preference. The findings demonstrate how the processes of externalization, objectification, and internalization collectively shape parents’ school selection decisions. Implications: The findings suggest that strengthening institutional attractiveness requires not only improving academic performance but also enhancing strategic communication, community engagement, and reputation management. Originality: This study extends Berger and Luckmann’s Social Construction Theory by demonstrating how institutional attractiveness is socially constructed through collective meaning-making, offering a novel theoretical explanation for the paradox between school achievement and declining student enrollment.

Copyrights © 2026






Journal Info

Abbrev

AHRMR

Publisher

Subject

Economics, Econometrics & Finance

Description

Founded in 2023, Advances in Human Resource Management Research publishes original research that promises to advance our understanding of Human Resource Management over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied ...