Jurnal Mahasiswa Ilmu Kesehatan
Vol. 4 No. 2 (2026): Jurnal Mahasiswa Ilmu Kesehatan

Association Between Self-Medication Service Quality and Appropriate Use Of Expectorant Cough Medicines Among Patients At Pharmacy X, Bandung City

Deany (Politeknik Piksi Ganesha)
Veny Usviany (Politeknik Piksi Ganesha Indonesia, Bandung, Indonesia)



Article Info

Publish Date
30 Jun 2026

Abstract

Self-medication is a form of self-treatment widely practiced by the public to manage minor health complaints, including cough. The quality of self-medication services provided in pharmacies plays an important role in determining the appropriateness of medication use by patients. This study aimed to determine the relationship between the quality of self-medication services and the appropriateness of expectorant cough medicine use among patients at Pharmacy X, Bandung City. This study employed a quantitative method with a correlational analytic design. The research sample consisted of patients who practiced self-medication using expectorant cough medicines at Pharmacy X, Bandung City, selected using a purposive sampling technique. Data were collected using questionnaires and analyzed through univariate and bivariate analysis using the Spearman Rank correlation test. The results showed a significant relationship between the quality of self-medication services and the appropriateness of expectorant cough medicine use among patients at Pharmacy X, Bandung City. The Spearman correlation coefficient of 0.869 indicated a very strong, positive relationship. The better the quality of self-medication service provided, the higher the appropriateness of medication use among patients

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Journal Info

Abbrev

jumkes

Publisher

Subject

Health Professions Nursing Public Health

Description

rtikel dapat berasal dari salah satu bidang berikut: Kesehatan masyarakat, manajemen Farmasi, farmasi klinis, analis farmasi makanan, farmasi halal, halal ...