Journal of Information Technology, Software Engineering and Computer Science
Vol. 4 No. 1 (2025): Volume 4 Number 1 January 2026

Segmentasi Risiko dan Alokasi Dukungan Kesejahteraan Mahasiswa menggunakan K-Means Clustering dan CRITIC–COPRAS

Asyahri Hadi Nasyuha (Universitas Teknologi Digital Indonesia)
Muafi Muafi (Universitas Islam Indonesia)



Article Info

Publish Date
25 Jan 2026

Abstract

Beyond identifying students at risk of academic burnout, higher education institutions also need an evidence-based mechanism to segment the student population and allocate limited wellbeing-support resources proportionally. This study proposes a decision support framework combining K-Means clustering with the CRiteria Importance Through Intercriteria Correlation (CRITIC) objective weighting method and the COmplex PRoportional ASsessment (COPRAS) ranking method to segment students and prioritize wellbeing-support allocation. Using a dataset of 60 students with eight actionable psychosocial and behavioral indicators, K-Means partitioned students into three risk-based segments (High/Moderate/Low), evaluated via silhouette scores (0.133-0.163 for k = 2-5) and set at k = 3 to align with the institution's three-tier intervention scheme. CRITIC derived data-driven, correlation-based criteria weights without expert elicitation, unlike preference-based weighting. These weights fed into COPRAS to compute a relative significance score (Qi) and rank students by support-allocation priority. The High-risk cluster captured four of five dataset-labelled High-burnout students (80%) and showed the highest mean Burnout Risk Score (41.60) versus Moderate-risk (37.03) and Low-risk (30.09) clusters. The COPRAS ranking correlated significantly with independent burnout indicators (Spearman's rho = 0.706 with Burnout Risk Score, 0.749 with Support Need, and 0.529 with Intervention Urgency, all p < 0.001), with mean ranks decreasing monotonically across Burnout_Level categories (High = 7.0, Moderate = 23.3, Low = 43.1, out of 60). These findings indicate that unsupervised segmentation combined with objective multi-criteria weighting can provide a transparent, replicable, resource-efficient basis for allocating student wellbeing support, complementing supervised prediction-based approaches used in prior studies.

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Journal Info

Abbrev

itsecs

Publisher

Subject

Computer Science & IT Engineering

Description

Journal of Information Technology, Software Engineering and Computer Science (ITSECS) is a peer-review journal focusing on Information Technology, Software Engineering, and Computer Science issues. Journal of Information Technology, Software Engineering and Computer Science (ITSECS) invites ...