Journal of Tourism Sustainability
Vol. 6 No. 2 (2026): (Article In Press)

Menu Engineering for Restaurant Performance: Evidence from a Tourism-Oriented Café in Indonesia

M. Romi Okta Viano (Food & Beverages Study Program, Faculty of Hospitality, Politeknik Pariwisata NHI Bandung, Bandung, Indonesia)
Ratih Pitria Purnamasari (Food & Beverages Study Program, Faculty of Hospitality, Politeknik Pariwisata NHI Bandung, Bandung, Indonesia)
Budi Wibowo (Food & Beverages Study Program, Faculty of Hospitality, Politeknik Pariwisata NHI Bandung, Bandung, Indonesia)
Dodi Affandi (Food & Beverages Study Program, Faculty of Hospitality, Politeknik Pariwisata NHI Bandung, Bandung, Indonesia)



Article Info

Publish Date
22 Aug 2026

Abstract

Menu engineering is widely used in restaurant management to evaluate menu performance, yet its application in small tourism-oriented culinary businesses remains relatively underexplored, particularly in emerging destination contexts. This study evaluates menu performance at a tourism-oriented café in Indonesia by integrating menu popularity and contribution margin within the conventional menu engineering framework. A quantitative descriptive case-study design was employed using twelve months of operational sales data, covering May 2024 to April 2025. The analysis included 39 food items and utilized actual sales volume, selling prices, and cost of goods sold to calculate Menu Mix percentages and contribution margins before classifying items into the menu engineering matrix. The findings reveal a substantial concentration of Plowhorse items, with 16 menu items (41%) characterized by high popularity but comparatively low contribution margins. Five items were classified as Puzzles, indicating relatively high margins but insufficient sales volume. These patterns suggest that strong customer demand does not necessarily translate into optimal menu profitability. The study demonstrates the practical value of menu engineering as a data-driven diagnostic tool for identifying pricing, cost-control, promotion, and menu-portfolio priorities in small culinary businesses. The findings extend the application of menu engineering to a tourism-oriented café context and highlight how systematic menu-performance evaluation can support operational decision-making and strengthen the economic viability of culinary enterprises within tourism destinations.

Copyrights © 2026






Journal Info

Abbrev

JTOSPOLBAN

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research ...