Jurnal Publikasi Ilmu Manajemen
Vol. 5 No. 3 (2026): September: Jurnal Publikasi Ilmu Manajemen

AI-Augmented HRM and Employee Performance: Digital Trust Mediation and AI Readiness Moderation

Arien Anjar Puspitosari Suharso (Universitas PGRI Kanjuruhan Malang)
Andi Nu Graha (Universitas PGRI Kanjuruhan Malang)



Article Info

Publish Date
01 Sep 2026

Abstract

This study aims to examine the effect of AI-Augmented Human Resource Management (AI-Augmented HRM) on employee performance by investigating the mediating role of digital trust and the moderating role of AI readiness. A quantitative explanatory approach with a cross-sectional design was employed involving 165 employees who had experienced AI-supported HR practices, selected through purposive sampling. Data were collected using a five-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings reveal that AI-Augmented HRM has a positive and significant effect on employee performance and digital trust, while digital trust significantly improves employee performance and partially mediates the relationship between AI-Augmented HRM and employee performance. AI readiness also has a positive effect on employee performance and significantly strengthens the influence of AI-Augmented HRM on employee performance. These findings imply that organizations should complement AI adoption with transparent digital governance, trust-building mechanisms, employee AI competency development, human oversight, and continuous organizational support to achieve sustainable performance improvement.

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Journal Info

Abbrev

jupiman

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

bidang manajemen dan bisnis dalam perspektif ekonomi konvensional maupun ekonomi syariah dan Manajemen SDM Keuangan Akutansi Ekonomi ...