Indonesian Journal of Innovation Science and Knowledge
Vol. 3 No. 3 (2026): IJISK 2026

Pengaruh Servant Leadership terhadap Psychological Safety dan Dampaknya terhadap Kinerja Pegawai di BBPKA PDN I Kemendagri Bukittinggi

sanju prety ayura (universitas negeri padang)
Syamsir Syamsir (Universitas Negeri Padang)



Article Info

Publish Date
31 Jul 2026

Abstract

Abstrak. Penelitian ini bertujuan untuk menganalisis pengaruh servant leadership terhadap psychological safety dan dampaknya terhadap kinerja pegawai di Balai Besar Pengembangan Kompetensi Aparatur Pemerintahan Dalam Negeri I (BBPKA PDN I) Kemendagri Bukittinggi. Penelitian menggunakan pendekatan kuantitatif asosiatif kausal dengan populasi seluruh Aparatur Sipil Negara (ASN) yang memiliki atasan langsung di BBPKA PDN I, berjumlah 84 orang dan seluruhnya dijadikan sampel melalui teknik sensus. Data dikumpulkan melalui kusioner berskala Likert 1-4 dan dianalisis menggunakan Partial Least Squares Structural Equating Modeling (PLS-SEM) berbantuan SmartPLS4. Hasil penelitian menunjukan bahwa servant leadership berpengaruh positif dan signifikan terhadap psychological safety (β = 0,747; T = 13,607; P < 0,001), psychological safety berpengaruh positif dan signifikan terhadap kinerja pegawai (β = 0,638; T = 10,102; P < 0,001), dan servant leadership berpengaruh positif dan signifikan terhadap kinerja pegawai melalui psychological safety sebagai variabel mediasi (β = 0,477; T = 7,369; P < 0,001). Ketiga hipotesis penelitian diterima seluruhnya. Temuan ini mengindikasikan bahwa peningkatan kinerja individual ASN di lingkungan birokrasi berbudaya hierarki tinggi tidak dapat dicapai hanya lewat penguatan kompetensi teknis, melainkan memerlukan penguatan iklim psikologis yang aman terlebih dahulu, yang dibentuk melalui penerapan kepemimpinan yang melayani oleh atasan. Kata kunci : servant leadership, psychological safety, kinerja pegawai, PLS-SEM, ASN Abstract. This study aims to analyze the effect of servant leadership on psychological safety and its impact on employee performance at the Regional Center for Competency Development of Home Affairs Apparatus I (BBPKA PDN I), Ministry of Home Affairs, Bukittinggi. This study applies a quantitative assosiative causal approach involving the entire population of civil servants who have a direct supervisor at BBPKA PDN I, totaling 84 people, all of whom were used as the research sample through a cencus technique. Data were collected using a 1-4 Likert scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS4. The results show that servant leadership has a positive and significant effect on psychological safety (β = 0,747; T = 13,607; P < 0,001), psychological safety has a positive and significant effect on employee performance (β = 0,638; T = 10,102; P < 0,001), and servant leadership has a significant effect on employee performance through psychological safety as a mediating variable (β = 0,477; T = 7,369; P < 0,001). All three hypotheses were fully accepted. These hierarchical bureaucratic culture cannot rely solely on technical competency development, but requires the strengthening of a safe psychological climate first, which is built through the implementation of servant leadership by superiors. Keywords : servant leadership, psychological safety, employee performance, PLS-SEM, civil servant.

Copyrights © 2026






Journal Info

Abbrev

ijisk

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Indonesian Journal of Innovation Science and Knowledge adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi : Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, teknologi, ...