Madani Syari'ah: Jurnal Pemikiran Perbankan Syariah.
Vol 9 No 2 (2026): Madani Syari'ah: Jurnal Pemikiran Perbankan Syari'ah

ANALYSIS OF GREEN BANKING, DIGITAL INNOVATION, AND CORPORATE SOCIAL RESPONSIBILITY TOWARDS SUSTAINABILITY PERFORMANCE OF SHARIA WITH CUSTOMER SATISFACTION AS A MEDIATION VARIABLE

Maritsa Cepti Andini (Universitas Islam Negeri Raden Intan Lampung)
Muhammad Iqbal Fasa (Universitas Islam Negeri Raden Intan Lampung)



Article Info

Publish Date
30 Aug 2026

Abstract

This study aims to analyze the influence of Green Banking, Digital Innovation, and Corporate Social Responsibility (CSR) on the Sustainability Performance of Islamic banking, with Customer Satisfaction as a mediating variable. This research adopts a Systematic Literature Review (SLR) approach by analyzing 29 relevant studies published between 2020 and 2025. Data sources were obtained from reputable international journals indexed in academic database such as Scopus and Google Scholar. The findings indicate that green banking, digital innovation, and CSR each have a significant positive effect on the sustainability performance of islamic banks. Furthermore, customer satisfaction was found to mediate the relationship between these three variables and sustainability performance. This study contributes strategically to the development of islamic banking oriented toward sustainability, digital innovation, and social responsibility

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Journal Info

Abbrev

Madanisyariah

Publisher

Subject

Economics, Econometrics & Finance

Description

Madani Syariah: Jurnal Pemikiran Perbankan Syariah diterbitkan oleh Program Studi Perbankan Syariah Institut Binamadani Indonesia. Bidang kajian jurnal ini mencakup: Pemikiran tentang perbankan syariah Sistem informasi perbankan syariah Manajemen risiko perbankan syariah Manajemen marketing ...