Majapahit Journal of Islamic Finance dan Management
Vol. 6 No. 2 (2026): Islamic Finance and Management

The Influence of Social Media Marketing and Shopping Experience on Customer Inspiration and Purchase Intention: A Study of Marketplace Users

Sukhlul Dwi Safitri (Universitas Negeri Surabaya, Surabaya, Indonesia)
Sanaji Sanaji (Universitas Negeri Surabaya, Surabaya, Indonesia)



Article Info

Publish Date
20 Aug 2026

Abstract

The development of social media has changed the advertising and marketing landscape and has turned into a tool that businesses and companies can put to good use. E-commerce or more popular with online buying and selling is currently being loved by the Indonesian people. In the context of marketing, new ideas are usually provided through marketing stimuli and can generate motivation to buy products. Therefore, this study aims to determine the effect of social media marketing, shopping experience, on customer inspiration and purchase intention. The research sample was 170 respondents taken from online questionnaires distributed. Researchers used IBM SPSS Version 25 software as a data analysis technique. The results showed that there is an effect of social media marketing, shopping experience has a positive and significant effect on customer inspiration, social media marketing has no positive effect on purchase intention, shopping experience has a positive effect on purchase intention and there is an effect of social media marketing, shopping experience on purchase intention mediated by customer inspiration is positive and significant.

Copyrights © 2026






Journal Info

Abbrev

majapahit

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Majapahit Journal of Islamic Finance and Management (MJIFM) (E-ISSN 2798-0170) is a journal published by Universitas KH. Abdul Chalim Mojokerto Indonesia four times a year (March, June, September and December). As the name implies, the journal brings two major themes, namely Islamic Finance and ...