Jurnal Mahasiswa Manajemen, Bisnis, Enterpreneurship
Vol. 5 No. 1 (2026)

WOMEN'S EMPOWERMENT IN INDONESIA'S DIGITAL LABOR PLATFORMS:A QUALITATIVE STUDY OF LIVED EXPERIENCES

Ayu Lestari (Yalova University)



Article Info

Publish Date
30 Jun 2026

Abstract

Digital labor platforms are expanding rapidly across the Global South, raising questions about whether they empower women or reproduce precarity under the guise of flexibility. Indonesia, one of Southeast Asia’s largest platform economies, illustrates how digital work intersects with entrenched gender norms, regulatory gaps, and structural inequalities. This study applies Kabeer (1999) framework of resources, agency, and achievements, supported by Sen (1999) capability approach, Malhotra & Schuler (2002) indicators, and Cornwall & Rivas (2015) call to politicize empowerment. Semi-structured interviews with ten women in ride-hailing and reselling platforms were thematically analyzed to foreground lived experiences. Findings show that platform work generates real but fragile empowerment. Resources such as digital skills and income enable entry, while achievements like financial independence and confidence are genuine yet undermined by five constraints: physical safety, algorithmic precarity, taxation burdens, social stigma, and capability gaps. Agency emerges as negotiated autonomy; women exercise choice, but only within structural limits imposed by algorithms, household norms, and unsafe conditions. Empowerment in Indonesia’s platform economy thus remains contingent, partial, and dependent on broader institutional transformation

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Journal Info

Abbrev

jimbien

Publisher

Subject

Economics, Econometrics & Finance

Description

JIMBIEN (Journal Management Bisnis Entrepeneurship) is managed by the students of Faculty of Economics. This journal is published twice a year which is on June and November. Jimbien is a management journal that publishes student scientific works in the fields of management and ...