International Journal of Health, Economics, and Social Sciences (IJHESS)
(Special Issue) - International Journal of Health, Economics, and Social Sciences (IJHESS) - July 20

The Effect of Electronic Medical Record Implementation on the Work Efficiency of Medical Record Officers at Sitti Khadijah Mother and Child Hospital, Gorontalo

Vera Veriskawati Biki (D-III Medical Records and Health Information Study Program, STIKES Bakti Nusantara Gorontalo, Indonesia)
Merlin Abd. Rahman (D-III Medical Records and Health Information Study Program, STIKES Bakti Nusantara Gorontalo, Indonesia)
Moh Ichsan Arifin Antu (D-III Medical Records and Health Information Study Program, STIKES Bakti Nusantara Gorontalo, Indonesia)



Article Info

Publish Date
30 Jul 2026

Abstract

The implementation of Electronic Medical Records (EMR) is intended to improve the quality of health services and the work efficiency of medical records officers. However, implementation may still encounter technical barriers, including unstable networks and application errors. This study aimed to determine the effect of EMR implementation on the work efficiency of medical records officers at Sitti Khadijah Mother and Child Hospital, Gorontalo. A quantitative analytic study with a cross-sectional design was conducted in May 2026. The population consisted of 30 EMR users, and total sampling was applied. Data were collected using a questionnaire that had undergone validity and reliability testing and were analyzed using descriptive statistics and simple linear regression. All 30 questionnaire items were valid, with item correlations ranging from 0.498 to 0.865, and the instrument demonstrated high internal consistency (Cronbach’s alpha = 0.954). Descriptively, 76.7% of respondents rated EMR implementation as very appropriate, while 70.0% rated work efficiency as very appropriate. Simple linear regression produced a positive coefficient (B = 0.174), t = 4.781, and p < 0.001, indicating a statistically significant positive association between EMR implementation and work efficiency. The findings indicate that strengthening technological infrastructure, network stability, and user competence may support more effective EMR utilization.

Copyrights © 2026






Journal Info

Abbrev

IJHESS

Publisher

Subject

Economics, Econometrics & Finance Public Health Social Sciences

Description

nternational Journal of Health, Economics, and Social Sciences (IJHESS) is a peer-reviewed electronic international journal. This statement clarifies ethical behaviour of all parties involved in the act of publishing an article in this journal, including the author, the chief editor, the Editorial ...