JURNAL MANAJEMEN DAN AKUNTANSI CAKRAWARTI
Vol. 1 No. 3 (2026): Oktober 2026 - Desember 2026

Pengaruh Digital Advertising Dan Experiential Marketing Terhadap Revisit Intention Pelanggan Taman Hiburan Dunia Fantasi Di Jakarta Utara: The Influence of Digital Advertising and Experiential Marketing on the Revisit Intention of Dunia Fantasi Amusement Park Customers in North Jakarta

Najwa Lestari (Universitas Bina Sarana Informatika)
Desy Suryani (Unknown)
Martinus Wahyu Purnonomo (Unknown)



Article Info

Publish Date
06 Sep 2026

Abstract

The decline in visitor numbers due to intense competition in the tourism industry requires destination managers to continuously innovate in maintaining Revisit Intention. This study aims to examine and analyze the influence of Digital Advertising and Experiential Marketing on the Revisit Intention of Dunia Fantasi (Dufan) amusement park customers in North Jakarta. This research employs a quantitative method with a survey approach. The research sample consists of 100 respondents selected using a purposive sampling technique, focusing on customers who have visited Dufan within the last three years and have been exposed to its digital promotions. Data was collected through Likert-scale questionnaires, and multiple linear regression was used for data analysis. The findings indicate that both Digital Advertising and Experiential Marketing partially have a positive and significant effect on Revisit Intention. Furthermore, these two variables simultaneously possess a significant influence on Revisit Intention with a contribution of 50%, while the remaining is influenced by other unexamined factors. These findings provide managerial implications for Dufan's management to optimize informative Digital Advertising campaigns and continuously innovate immersive recreational attractions to create memorable tourist experiences, thereby increasing customers' intention to return.

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Journal Info

Abbrev

jmac

Publisher

Subject

Description

Jurnal Manajemen dan Akuntansi Cakrawarti (JMAC) is a peer-reviewed academic journal dedicated to providing a platform for researchers, academics, practitioners, and policymakers to disseminate original research, theoretical insights, and critical perspectives that contribute to the advancement of ...