International Journal of Economics, Business and Innovation Research
Vol. 5 No. 05 (2026): International Journal of Economics, Business and Innovation Research( IJEBIR)

The Impact of Management Information Systems and Internal Communication on Organizational Performance in the Logistics Department at PT. Sinar Gorontalo Berlian Motor

Reyvina Prisilia Bawole (Universitas Negeri Gorontalo)
Raflin Hinelo (Universitas Negeri Gorontalo)
Muchtar Ahmad (Universitas Negeri Gorontalo)



Article Info

Publish Date
07 Sep 2026

Abstract

This study aims to analyze the partial and simultaneous effects of management information systems and internal communication on organizational performance in the logistics department at PT. Sinar Gorontalo Berlian Motor. This study employs a quantitative approach. Data were collected through observation and a questionnaire distributed to 45 employees. The results indicate that the management information system has a positive and statistically significant partial effect on organizational performance in the logistics department. Similarly, internal communication has a positive and statistically significant partial effect on organizational performance in the logistics department. Simultaneously, the management information system and internal communication have a significant effect on organizational performance in the logistics department at PT. Sinar Gorontalo Berlian Motor. The presence of a high-quality management information system and effective internal communication channels (both vertical and horizontal) has proven to be a strategic instrument that drives on-time delivery, inventory turnover, and the company’s transportation efficiency.

Copyrights © 2026






Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...