Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce
Vol. 5 No. 3 (2026): September : Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce

Pengaruh Komunikasi dan Pengembangan Karier terhadap Kepuasan Kerja Pegawai pada Dinas Perpustakaan dan Kearsipan Kota Bontang

Susanti Susanti (Universitas Langlangbuana Bandung)
Sriwardani Sriwardani (Universitas Langlangbuana Bandung)
Dadan Hendayana (Universitas Langlangbuana Bandung)



Article Info

Publish Date
07 Sep 2026

Abstract

This study aims to measure and analyze the level of communication, career development, and job satisfaction, as well as the magnitude of their partial and simultaneous effects on employee job satisfaction at the Bontang City Library and Archives Service. The entire population of 50 employees was involved using a census or saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using descriptive and verificative methods within a quantitative approach. Ordinal data were transformed into interval data using the Method of Successive Interval (MSI), followed by inferential analysis through path analysis using SPSS Version 31. Drawing on Herzberg's Two-Factor Theory, communication is positioned as a hygiene factor and career development as a motivator factor. The results show that communication, career development, and job satisfaction are each rated Good, with scores of 79.5%, 79.0%, and 76.6% respectively. Partially, communication contributes a total effect of 8.80% but is not significant, while career development contributes a total effect of 67.70% and is highly significant. Simultaneously, both variables account for 76.5% of the variance in job satisfaction, with the remaining 23.5% attributable to other factors outside the model. These findings imply that strengthening career development programs should become a primary human resource policy priority, without neglecting improvements in organizational communication quality.

Copyrights © 2026






Journal Info

Abbrev

Digital

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Kajian-kajian tersebut diharapkan dapat memperkaya khasanah keilmuan di bidang manajemen dan bisnis sehingga dapat menjadi salah satu referensi bagi para akademisi, pemangku kepentingan dan masyarakat luas. Manajemen SDM Keuangan Akutansi Ekonomi ...