Accurate academic data management and reporting are essential to support quality higher education governance. However, academic operators may encounter difficulties in managing, validating, and synchronizing academic data through Neo Feeder to the Higher Education Database System (PDDIKTI). This community service program aimed to improve the knowledge and technical skills of academic operators at Akademi Perhotelan Tunas Indonesia in using Neo Feeder. The activity was implemented through a structured sequence consisting of needs assessment, material preparation, orientation, theoretical delivery, hands-on practice, technical mentoring, evaluation, and follow-up monitoring. The training materials covered the basic concepts of Neo Feeder, academic data management, data validation, and synchronization with PDDIKTI. The implementation results showed improvement in participants' understanding and practical ability to operate Neo Feeder, particularly in managing, validating, and reporting academic data. Participants were also able to identify and correct data problems more independently and to consult technical issues during mentoring. The program therefore contributed to improving the quality and effectiveness of academic data management and reporting at the partner institution. Continuous mentoring and periodic training are recommended to maintain operator competency and accommodate changes in the information system. Keywords: Neo Feeder; PDDIKTI; academic data management; training; community service.
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