Sinov : Media Informasi Penelitian Kabupaten Semarang
Vol. 5 No. 1 (2023): Juli : Media Informasi Penelitian Kabupaten Semarang

Pengaruh Kualitas Pelayanan Dan Inovasi Produk Terhadap Kepuasan Pelanggan D’puri Resto

Ahmad Dwi Nurdiyanto (Unknown)
Heru Yulianto (Unknown)

Article Info

Publish Date
30 Jul 2023

Abstract

This study aims to determine the effect of service quality and product innovation on customer satisfaction at D'Puri Resto. This type of research uses quantitative with a total sample of 100 respondents. The sampling method used purposive sampling. Partially, the variables of service quality and product innovation show a positive and significant impact on customer satisfaction. So also together that the variables of service quality and product innovation show a positive and significant impact on customer satisfaction.

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Journal Info
Sinov : Media Informasi Penelitian Kabupaten Semarang
Website

Abbrev

sinov

Publisher

Lembaga Pengembangan Kinerja Dosen

Subject

Description

Sinov : Media Informasi Penelitian Kabupaten Semarang, adalah media informasi penelitian Kabupaten Semarang yang bertujuan membangun sinergitas kelitbangan dalam mendorong dan meningkatkan inovasi, kemajuan pembangunan dan daya saing daerah. Media ini menerima naskah berbasis kajian atau penelitian ...