Jurnal Riset dan Aplikasi Mahasiswa Informatika (JRAMI)
Vol. 7 No. 01 (2026): Jurnal Riset dan Aplikasi Mahasiswa Informatika (JRAMI)

Analisis Sentimen Kenaikan Pbb Berbasis Tiktok Menggunakan Support Vector Machine

Erhan Perdana (STIKOM Tunas Bangsa)
Anggun Mentari (STIKOM Tunas Bangsa)
Uci Azhari Chaniago (STIKOM Tunas Bangsa)
Juniardo Purba (STIKOM Tunas Bangsa)
Agus Perdana Windarto (STIKOM Tunas Bangsa)



Article Info

Publish Date
15 Jan 2026

Abstract

The increase in Land and Building Tax for Rural and Urban Areas (PBB-P2) has generated diverse public reactions that are widely expressed through social media platforms. TikTok, characterized by high user engagement and informal communication patterns, provides a relevant medium for observing public sentiment toward fiscal policies. This study examines public sentiment regarding the PBB-P2 increase by applying a Support Vector Machine (SVM)–based classification approach. Two kernel configurations, Linear and Polynomial, are compared to identify differences in classification behavior when handling social media text data. User comments were collected automatically and processed through text cleaning, feature extraction, and sentiment labeling stages prior to model training. Model performance was analyzed using confusion matrix–based evaluation to observe prediction patterns across sentiment classes. The findings indicate noticeable differences in classification stability between the two kernel types, with the Linear kernel showing more consistent behavior when applied to imbalanced sentiment distributions. These results suggest that selecting a kernel aligned with the characteristics of textual data is an important consideration in social media–based sentiment analysis of public policy issues

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Journal Info

Abbrev

jrami

Publisher

Subject

Description

JRAMI merupakan media publikasi online khusus bagi mahasiswa/i baik didalam Program Studi Informatika, Fakultas Teknik dan Ilmu Komputer, Universitas Indraprasta PGRI ataupun luar institusi. Setiap mahasiswa/i yang memiliki hasil riset dari PKM (Program Kreatifitas Mahasiswa) dan atau Tugas Akhir ...