The quality of education is influenced by the presence of qualified human resources who carry out the teaching process in terms of professionalism, work ethics, and interpersonal skills. One important step in improving the quality of educators is to implement an objective and measurable performance appraisal system. The current biased and manual performance appraisal system for educators at the Tedja Indonesia Institute of Tourism creates obstacles, including inaccurate evaluations, inefficiency, and a lack of transparency. This study aims to implement a web-based decision support system using the TOPSIS method to evaluate the competence of educators in a neutral and structured manner. The five characteristics used in the assessment include responsibility, cooperation, honesty, attendance, and communication. The research methods applied include needs analysis, literature review, data analysis, implementation, and testing. The system was developed using PHP 8.2, Laravel 11, MySQL 8, and an interface built with HTML5, CSS3, and JavaScript. Testing results indicate that the system can improve the accuracy and efficiency of the evaluation process and generate performance evaluation reports in PDF format. This system supports more transparent, data-driven decision-making and contributes to fair and professional human resource management in the educational environment.
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