This article explores the dynamics of negotiation as a key strategy in the conflict resolution process within organizational contexts. Using a qualitative-descriptive approach, it examines how negotiation processes are carried out by organizational actors in addressing both internal and external conflicts, as well as the factors that influence their effectiveness. The findings indicate that the success of negotiations is significantly influenced by interpersonal communication, leadership style, and the ability to adapt to change. This article aims to provide both conceptual and practical contributions to the understanding of the strategic role of negotiation in managing organizational conflict.
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