Jurnal Informatika dan Rekayasa Perangkat Lunak
Vol. 7 No. 1 (2025): Maret

Perbandingan Analisis Usability Aplikasi OVO dan DANA di Program Studi Teknik Informatika Universitas Islam Balitar

Suji Marselius Evvandri (Universitas Islam Balitar)
Saiful Nur Budiman (Universitas Islam Balitar)
Filda Febrinita (Universiota)



Article Info

Publish Date
09 Jun 2025

Abstract

The purpose of this study is to examine the variations in the usage of digital wallet applications OVO and DANA among students of the Computer Engineering Program at Universitas Islam Balitar (UNISBA) Blitar based on usability components according to Nielsen’s Model. The analysis was conducted using the Mann-Whitney U test through SPSS version 27. The five main usability components analyzed include Learnability, Memorability, Efficiency, Error, and Satisfaction. The results indicate that for the Learnability component, OVO has a higher mean rank (46.17) compared to DANA (38.07), although the difference is not statistically significant. For the Memorability component, OVO achieved a mean rank of 53.92, while DANA scored 34.75. In terms of Efficiency, OVO obtained a mean rank of 52.46, whereas DANA scored 35.38. Regarding the Error component, OVO reached a mean rank of 60.44, and DANA scored 31.96. For Satisfaction, OVO recorded a mean rank of 58.40, while DANA scored 32.83. These values indicate that OVO has a higher average ranking and significant statistical differences in several usability components, specifically in Memorability, Efficiency, Error, and Satisfaction. This study concludes that OVO shows significant advantages in several aspects of usability, providing important insights into digital wallet user preferences and serving as a guide for the development of similar applications in the future.

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Journal Info

Abbrev

JINRPL

Publisher

Subject

Computer Science & IT

Description

Journal of Informatics and Software Engineering accepts scientific articles in the focus of Informatics. The scope can be: Software Engineering, Information Systems, Artificial Intelligence, Computer Based Learning, Computer Networking and Data Communication, and ...