Wiga : Jurnal Penelitian Ilmu Ekonomi
Vol. 16 No. 2 (2026): September 2026

The Effectiveness of Digitalization Implementation in Improving the Productivity of Traders at the Among Tani Central Market, Batu City

Danira Octavia (Universitas Negeri Malang)
Hari Wahyono (Universitas Negeri Malang)
Agus Hermawan (Universitas Negeri Malang)



Article Info

Publish Date
31 Aug 2026

Abstract

The implementation of digitalization in traditional markets has become a strategic approach to addressing competition in the digital economy era. This study aims to analyze the effectiveness of digitalization implementation in enhancing the productivity of traders at the Among Tani Central Market in Batu City. The digitalization examined includes the use of non-cash payment systems (QRIS), the utilization of social media, and the adoption of digital platforms in trading activities. This research employs a qualitative descriptive approach, with data collected through observation, in-depth interviews, and documentation. The findings indicate that digitalization has a positive impact on traders’ productivity, particularly in terms of transaction time efficiency, payment convenience, smoother business operations, and expanded market reach. However, the effectiveness of digitalization implementation has not been evenly experienced by all traders due to differences in digital literacy levels, persistent cash-based transaction habits, limitations in internet network infrastructure, and the lack of continuous assistance from market management and local government.

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Journal Info

Abbrev

wiga

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Wiga : Jurnal Penelitian Ilmu Ekonomi is published twice a year in March and September, published by Sekolah Tinggi Ilmu Ekonomi Widya Gama since March 2011. Wiga : Jurnal Penelitian Ilmu Ekonomi is intended as a forum for publishing scientific articles in the field of economics : Accounting, ...