Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi
Vol. 6 No. 2 (2026): JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi

Tax understanding, tax awareness, and individual taxpayer compliance: Empirical evidence from Palangka Raya, Indonesia

Leliana Maria Angela (Universitas Palangka Raya)
Andyah Astika Sari (Universitas Palangka Raya)
Tatik Zulaika (Universitas Palangka Raya)
Rahmiati (Universitas Palangka Raya)
Verra Rizki Amelia (Universitas Palangka Raya)
Ricky Yunisar Setiawan (Universitas Palangka Raya)



Article Info

Publish Date
11 Oct 2026

Abstract

Individual taxpayer compliance plays a crucial role in supporting government revenue, particularly amid ongoing reforms in Indonesia's tax administration system. However, differences in tax understanding and awareness continue to influence taxpayers' willingness to fulfill their obligations. This study examines the effects of tax understanding and tax awareness on individual taxpayer compliance at the Palangka Raya Primary Tax Office. A quantitative explanatory approach was employed using questionnaire data collected from 106 individual taxpayers selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings reveal that tax understanding positively and significantly influences taxpayer compliance (β = 0.215; p = 0.007), while tax awareness also demonstrates a positive and significant effect (β = 0.330; p < 0.001). The model explains 58.7% of the variance in taxpayer compliance. These findings support the relevance of the Theory of Planned Behavior in explaining taxpayer compliance through cognitive and behavioral factors. Practically, the results emphasize the importance of strengthening tax education, improving taxpayers' understanding of regulations, and promoting voluntary compliance through awareness programs. This study provides empirical evidence to support more effective taxpayer compliance strategies in regional tax administration

Copyrights © 2026






Journal Info

Abbrev

jemba

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi. Berisi tentang hasil penelitian kajian dan aplikasi teori dalam bidang ilmu ekonomi dan bisnis oleh mahasiswa dan dosen. Minat publikasi: Manajemen SDM, Manajemen Keuangan, Manajemen Pemasaran, Kewirausahaan, Produk Lokal, Inovasi dan ...