JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI
Vol. 11 No. 3 (2026): Inpress

Evaluasi Multi-Metrik Kinerja K-Means, K-Medoids, dan K-Modes untuk Segmentasi dan Strategi Promosi Mahasiswa Baru Tepat Sasaran

Rachmat Firman (Universitas Budi Luhur)
Utomo Budiyanto (Universitas Budi Luhur)



Article Info

Publish Date
01 Oct 2026

Abstract

Categorical student segmentation often suffers from bias due to subjective cluster (K) determination and vulnerability to local optima. This research proposes a robust comparative framework among K-Means, K-Modes, and K-Medoids to optimize university promotion strategies. Model robustness was tested via 30 independent iterations and evaluated fairly in an "Equivalent Evaluation Space" based on Hamming distance. Optimal architecture determination was automated using Multi-Criteria Decision Making (MCDM) integrating Borda Score and Z-Score Composite. Regarding computational Output, K-Means (K=10) dominated with the strongest cluster density (BetaCV=1.8705), highest initialization stability (ARI=0.5010), and maximum Borda score (12 points). As a managerial Outcome to mitigate Customer Acquisition Cost (CAC) inefficiency, the ten clusters were synthesized into three strategic macro-segments. Promotion tactics are directed towards: (1) Regional Network (25.47%) driven by Word-of-Mouth referrals; (2) Urban Premium (25.00%) via Omnichannel Ads; and (3) Cost-Sensitive Vocational (49.53%) requiring proactive school roadshows and scholarships. This integrated modeling successfully transforms intuitive mass marketing into measurable, efficient, and data-driven precision marketing.

Copyrights © 2026






Journal Info

Abbrev

SST

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering Public Health

Description

Jurnal AL-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI terbit 2 kali dalam setahun yaitu pada bulan Maret dan September adalah jurna; ilmiah yang mempublikasikan artikel hasil penelitan ilmiah dan ide-ide di bidang sains dan teknologi. Jurnal ini berfokus pada bidang teknik industri, teknik elektro, ...