Al-Kharaj: Journal of Islamic Economic and Business
Vol. 8 No. 3 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi

The Influence of Electronic Word of Mouth (E-WOM) on Campus Selection Decisions Mediated by Brand Green Campus: A Study at Telkom University

Afnan Mufarih (Universitas Telkom)
Rahmat Hidayat (Universitas Telkom)
Riska Aprilina (Universitas Telkom)



Article Info

Publish Date
07 Oct 2026

Abstract

This study examines how Electronic Word of Mouth (E-WOM) influences prospective students' decisions to enroll at Telkom University, specifically exploring whether a "Brand Green Campus" image mediates this relationship. Using a quantitative approach with purposive sampling, data was collected from 125 active Telkom University students who actively use social media and have encountered E-WOM regarding the campus. The data was then analyzed using Structural Equation Modeling (SEM) via SmartPLS. The findings reveal that E-WOM has a strong, significant direct impact on both the Green Campus brand (coefficient 0.657) and the final enrollment decision (coefficient 0.420). While the Green Campus brand itself also positively affects the enrollment decision (coefficient 0.288), it does not act as a statistically significant mediator between E-WOM and the decision to enroll (p-value 0.053). This suggests that E-WOM is a powerful, standalone driver of student enrollment. Consequently, to remain competitive, university management and public relations teams should focus on amplifying digital E-WOM and framing Green Campus initiatives around tangible student benefits.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Economics, Econometrics & Finance

Description

Al-Kharaj, Journal of Islamic Economic and Business is peer-reviewed journal published by program studi ekonomi syariah , Institut Agama Islam Negeri (IAIN) Palopo. Al-Kharaj focus on the research of Islamic Economic and Business. The aims of this journal is to explore and develop economic related ...