Journal of Intelligent Decision Support System (IDSS)
Vol 9 No 3 (2026): September: Intelligent Decision Support System (IDSS)

A geographic information system-based decision support system for optimizing the use of business space using the analytical hierarchy process method

Fitra Ikhsani (Universitas Muhammadiyah Sumatera Utara, Medan, Indonesia)
Mulkan Azhari (Universitas Muhammadiyah Sumatera Utara, Medan, Indonesia)



Article Info

Publish Date
30 Sep 2026

Abstract

The rapid growth of commercial activities in Medan Tembung District has intensified competition for limited business spaces, making business location selection a complex multi-criteria decision-making problem. Although the Analytical Hierarchy Process (AHP) and Geographic Information System (GIS) have been widely applied in location selection studies, their integration into a unified decision-support framework for optimizing commercial space utilization remains limited. This study proposes a web-based Decision Support System (DSS) that integrates AHP and GIS to provide objective evaluation and spatial visualization of alternative business locations. A quantitative approach was employed using expert judgments for AHP pairwise comparisons and spatial data obtained from official government sources. The analysis identified Rental Cost (44.25%) as the most influential decision criterion, and the consistency evaluation yielded a Consistency Ratio (CR) of 0.0805, confirming the reliability of the expert judgments. The integrated AHP–GIS analysis ranked Jl. Tuasan as the most suitable business location with a final priority score of 0.6308. The main contribution of this study is the development of an integrated GIS–AHP framework that combines multi-criteria decision analysis with spatial intelligence in a single web-based platform. The proposed system provides transparent and evidence-based recommendations for business location selection and offers practical support for entrepreneurs and local governments in commercial land management, spatial planning, and sustainable urban development.

Copyrights © 2026






Journal Info

Abbrev

jidss

Publisher

Subject

Computer Science & IT

Description

An intelligent decision support system (IDSS) is a decision support system that makes extensive use of artificial intelligence (AI) techniques. Use of AI techniques in management information systems has a long history – indeed terms such as "Knowledge-based systems" (KBS) and "intelligent ...