Ambidextrous : Journal of Innovation, Efficiency and Technology in Organization
Vol. 5 No. 03 (2026): Ambidextrous: Journal of Innovation, Efficiency and Technology in Organization

SAPA LABUKTI : Information Access System for Visiting and Integration Services at Bukittinggi Prison

Irfan Fauzi Hasan (Program Studi Manajemen Pemasyarakatan, Politeknik Imigrasi dan Pemasyarakatan Indonesia)
Naniek Pangestuti (Program Studi Manajemen Pemasyarakatan, Politeknik Imigrasi dan Pemasyarakatan Indonesia)
Denny Nazaria Rifani (Program Studi Manajemen Pemasyarakatan, Politeknik Imigrasi dan Pemasyarakatan Indonesia)



Article Info

Publish Date
29 Sep 2026

Abstract

Public access to clear correctional service information is essential because visitation and integration services involve procedures, schedules, security rules, and administrative requirements that must be understood before people arrive at a correctional institution. This community service article describes the development and implementation of SAPA LABUKTI, a digital information access system for visitation and integration services at Class IIA Bukittinggi Correctional Institution. The activity was conducted from 19 June to 9 August 2026 using a descriptive-evaluative community service approach. The stages included observation of service problems, identification of information needs, preparation and validation of content with service officers, development of a responsive website, integration of a Quick Response Code, functional testing, staff socialization, and handover of the administrator account. The resulting website provides visitation schedules and procedures, visitor rules, security provisions, conditional release and conditional leave information, frequently asked questions, contact information, and a direct link to the institution's information service. Functional testing reported that the menus, access, device compatibility, and displayed information operated as intended. Qualitatively, the program expanded self-service access to information, reduced the need to repeat general explanations, supported information transparency, and enabled officers to independently update the website after handover. The program demonstrates a practical and sustainable model for strengthening digital public information services in correctional settings.

Copyrights © 2026






Journal Info

Abbrev

ambidextrous

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering

Description

Focus: The primary focus of Ambidextrous is to explore and advance the intersection of innovation, efficiency, and technology within organizational contexts. The journal aims to contribute to the understanding and enhancement of organizational capabilities by examining how innovation strategies, ...