Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Vol. 7 No. 4 (2026): Dinasti International Journal of Economics, Finance & Accounting (September - O

The Effect of AI-Based Recommendations on Embedded Finance Use in E-Commerce through Trust Mediation among Generation X in Jakarta

Selvia De Wana (Universitas Kristen Indonesia, Jakarta, Indonesia.)
Riwandari Juniasti (Universitas Kristen Indonesia, Jakarta, Indonesia.)
Amri Sinuraya (Universitas Kristen Indonesia, Jakarta, Indonesia.)



Article Info

Publish Date
06 Oct 2026

Abstract

Artificial intelligence increasingly shapes how e-commerce platforms recommend integrated financial services, yet evidence concerning Generation X remains limited. This methodological study examines the relationships among perceived AI-based recommendation quality, trust, and embedded finance use, while also distinguishing recommendation quality from exposure frequency. A structured synthetic dataset of 300 observations representing Generation X e-commerce users in Jakarta was analysed using partial least squares structural equation modelling with 10,000 bootstrap subsamples. AI-based recommendations were positively related to embedded finance use (β = 0.514) and trust (β = 0.444), while trust was positively related to use (β = 0.240); all paths had p < 0.001. The indirect effect through trust was significant (β = 0.107), indicating complementary partial mediation, and the model explained 43.1% of the variance in use. A contextual cross-tabulation showed that recommendation exposure frequency was not associated with purchase response (p = 0.818). The study's novelty lies in showing that, for digitally experienced Generation X profiles, perceived relevance and accuracy matter more than repeated exposure, while trust strengthens but does not dominate the relationship. Empirical validation with linked respondent-level data remains necessary.

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Journal Info

Abbrev

DIJEFA

Publisher

Subject

Economics, Econometrics & Finance

Description

The author is invited to submit a paper for Dinasti International Journal of Economics, Finance & Accounting (DIJEFA). Topics related to this journal include but are not limited to: Accounting and financial reporting Audit Accounting management Taxation Corporate finance Personal finance Financial ...