International Journal of Social Service and Research
Vol. 6 No. 9 (2026): International Journal of Social Service and Research

The Influence of Competence, Discipline, and Organizational Culture on the Performance of Small and Medium Industries Mediated by Work Motivation in Jayapura City

Achmad Nur Saichul Ma’arif (Universitas Cenderawasih)
Yohanis Rante (Universitas Cendrawasih)
Westim Ratang (Universitas Cendrawasih)
Arius Kambu (Universitas Cendrawasih)



Article Info

Publish Date
15 Sep 2026

Abstract

This study aimed to examine and analyze the effects of competence, discipline, and organizational culture on the performance of Small and Medium Industries (SMIs) in Jayapura City, with work motivation as a mediating variable. The study employed a quantitative approach using a survey method. The population consisted of SMI business actors in Jayapura City, with a sample of 233 respondents selected through purposive sampling. Data were collected using questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results showed that (1) competence did not have a significant effect on work motivation, indicating that higher competence among business actors did not necessarily increase their work motivation; (2) discipline had a significant positive effect on work motivation, indicating that higher levels of discipline were associated with greater work motivation; (3) organizational culture had a significant positive effect on work motivation, indicating that stronger organizational cultural values enhanced work motivation; (4) competence had a significant direct effect on SMI performance but did not have a significant indirect effect through work motivation; (5) discipline had significant direct and indirect effects on SMI performance through work motivation; (6) organizational culture had significant direct and indirect effects on SMI performance through work motivation; and (7) work motivation had a significant effect on SMI performance. These findings suggest that improving SMI performance requires an integrated approach that combines competence development, discipline enhancement, organizational culture strengthening, and increased work motivation.

Copyrights © 2026






Journal Info

Abbrev

ijssr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained ...