Bulletin of Information Technology (BIT)
Vol 7 No 3: September 2026

Prediksi Penjualan Menggunakan Exponential Smoothing sebagai Pendukung Business Intelligence UMKM KulinerĀ 

Ahmad Sonitoro (Universitas Muhammadiyah Kudus)
Afriza Meigi Zukhruf (Universitas Muhammadiyah Kudus)
Muhammad Azkia Maksalmyna (Universitas Muhammadiyah Kudus)
Muchamad Rizky Bagus Saputra (Universitas Muhammadiyah Kudus)
David Febrian (Universitas Muhammadiyah Kudus)



Article Info

Publish Date
23 Sep 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in the culinary sector face challenges in sales management due to unpredictable demand fluctuations. This study aims to apply the Exponential Smoothing method as part of a time series approach to predict daily sales of fried chicken and catfish pecel, and integrate the results into a Business Intelligence (BI) framework to support operational and strategic decision-making. Primary data were collected through unstructured interviews with the business owner during Januari-December 2025, with a total of 313 operating days. Modeling used alpha (α) = 0.3 selected through trial and error to obtain the best accuracy. Model evaluation used MAPE, MAE, and RMSE metrics. Results showed MAPE values of 19.33% for fried chicken (good accuracy) and 21.12% for catfish pecel (reasonably acceptable). MAE values were 3.58 and 3.25 portions/day respectively, while RMSE values were 4.42 and 4.09. Sales forecasts for January 2026 projected 23 portions/day for fried chicken and 19 portions/day for catfish pecel. Prediction results were visualized in a Business Intelligence dashboard using Microsoft Excel, producing data-driven managerial recommendations for production planning and inventory management.

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Journal Info

Abbrev

BIT

Publisher

Subject

Computer Science & IT

Description

Jurnal Bulletin of Information Technology (BIT) memuat tentang artikel hasil penelitian dan kajian konseptual bidang teknik informatika, ilmu komputer dan sistem informasi. Topik utama yang diterbitkan mencakup:berisi kajian ilmiah informatika tentang : Sistem Pendukung Keputusan Sistem Pakar Sistem ...