JURNAL LENTERA BISNIS
Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026

PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, EMPLOYEE READINESS FOR CHANGE DAN WORK ENGAGEMENT TERHADAP ADAPTIVE PERFORMANCE KARYAWAN PERUSAHAAN LISTRIK NEGARA

Wan Variani Permatasari (Universitas Esa Unggul)
Hendy Tannady (Universitas Esa Unggul)



Article Info

Publish Date
15 Sep 2026

Abstract

Adaptive performance is crucial amidst technological disruption and rapidly changing work dynamics, but traditional performance evaluation models often fail to capture employee adaptive capacity. The urgency of this research lies in the need to identify the driving factors of adaptive performance through the integration of Perceived Organizational Support (POS), employee Readiness for Change (RFC), and Work Engagement (WE) in one comprehensive model, especially in the Indonesian public sector facing organizational transformation. This study aims to analyze the influence of POS on RFC and WE, as well as their impact on adaptive performance, including the mediating role of RFC and WE. A quantitative study with a survey design on 120 employees of PT PLN Nusantara UMRO in Jakarta, Gresik, and Medan, selected through purposive sampling. Data were analyzed using PLS-SEM. The results show that Perceived Organizational Support does not have a positive effect on Readiness for Change but has a positive effect on Work Engagement and Adaptive Performance. Work Engagement has a positive effect on Employee Readiness for Change, but on the contrary has a negative effect on Adaptive Performance. Readiness for Change has a positive effect on Adaptive Performance. The managerial implications of this study confirm a chain mediation where POS triggers change readiness and performance through Work Engagement. Management should design holistic programs that foster psychological work engagement, not just structural support, to ensure technical employees are ready to adapt and optimize operational performance sustainably.

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...