Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Vol. 8 No. 10 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah

Membangun Kinerja Karyawan Gen Z melalui Work Life Balance dan Emotional Intelligence pada Sektor Perbankan

Suci Rahmadiah (Universitas Tanjungpura)
Ahmad Shalahuddin (Universitas Tanjungpura)



Article Info

Publish Date
05 Oct 2026

Abstract

This study aims to analyze the influence of work-life balance and emotional intelligence on the performance of Generation Z employees in the banking sector in Pontianak City. A quantitative method was employed, utilizing purposive sampling to select 100 Generation Z employees from the banking sector in Pontianak City. Data were collected via questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. The results indicate that work-life balance has a positive and significant effect on employee performance. Similarly, emotional intelligence exerts a positive and significant influence on employee performance. These findings demonstrate that an employee's ability to maintain a balance between work and personal life, as well as their capacity to recognize and manage emotions, can facilitate superior performance. An R-square value of 0.675 indicates that 67.5% of the variation in employee performance is explained by work-life balance and emotional intelligence, while the remaining 32.5% is attributed to factors outside the research model. The study highlights the importance of organizational attention to work-life balance and the emotional capabilities of Generation Z employees as part of efforts to enhance performance within the banking sector.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah is a scientific journal published by Pusat Riset dan Kebijakan Strategis PRKS) of  Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in collaboration with Masyarakat Ekonomi Syariah (MES) and Intelectual Association for Islamic Studies ...