JURNAL LENTERA BISNIS
Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026

PERAN CUSTOMER TRUST DALAM MEMEDIASI AFFILIATE MARKETING TERHADAP IMPULSE BUYING GEN Z DI TIKTOK SHOP

Kuswandari, Melan (Unknown)
Zusrony, Edwin (Unknown)
Sumarlin, Tantik (Unknown)



Article Info

Publish Date
07 Oct 2026

Abstract

This study aims to examine the influence of affiliate marketing on increasing impulsive buying among Generation Z users of TikTok Shop, with customer trust serving as a mediating variable. Employing a quantitative approach, the study collected data from 100 respondents residing in the Solo Raya region using a non-probability purposive sampling technique; a questionnaire utilizing a 1–5 Likert scale served as the research instrument. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the aid of SmartPLS software (version 4.1.1.8). The findings indicate that affiliate marketing has a positive and significant effect on impulsive buying, and consumer trust is likewise shown to have a positive and significant impact on impulsive buying. Furthermore, consumer trust acts as a mediator linking the influence of affiliate marketing to impulsive buying. Theoretically, this study provides an empirical contribution to the literature regarding the role of consumer trust within the digital marketing ecosystem, particularly on social commerce platforms such as TikTok Shop.

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...