Journal of Economics, Entrepreneurship, Management Business and Accounting
Vol 4 No 5 (2026): Volume 4, Issue 5, September 2026

Human-Centered Artificial Intelligence in Human Resource Management: The Effect of Perceived AI Fairness and Algorithmic Trust on Work Engagement

Ahmad Shalahuddin (Universitas Tanjungpura)
Nur Afifah (Universitas Tanjungpura)



Article Info

Publish Date
09 Oct 2026

Abstract

This study examines whether Perceived AI Fairness is associated with Work Engagement through Algorithmic Trust in a Human-Centered Artificial Intelligence in Human Resource Management context. A quantitative cross-sectional survey involved 100 employees in Pontianak who reported direct exposure to an AI-enabled HR process containing automated scoring, prediction, ranking, natural-language interaction, or algorithmic recommendation; employees exposed only to ordinary administrative digitization were not eligible. Data were analyzed using PLS-SEM. Perceived AI Fairness was positively associated with Algorithmic Trust and Work Engagement, while Algorithmic Trust was positively associated with Work Engagement. The positive direct association and the statistically significant indirect pathway are consistent with complementary mediation, but they do not establish a causal transmission mechanism because the data are cross-sectional and self-reported. Recommendations concerning explainability, algorithmic audits, appeal mechanisms, meaningful human review, preservation of dignity, and limits on algorithmic authority are presented as theory-informed governance implications rather than as constructs directly tested by the survey.

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Journal Info

Abbrev

JEEMBA

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Economics, Entreprenurship, Management Business and Accounting (JEEMBA) mencakup bidang ekonomi dan keuangan, manajemen bisnis dan akuntansi khususnya bidang akuntansi, manajemen, pasar modal, hukum bisnis, perpajakan, sistem informasi, serta bidang ekonomi dan keuangan lainnya. JEEMBA ...