Journal Of Resource Management, Economics And Business (REMICS)
Vol. 5 No. 3 (2026): Journal Of Resource Management, Economics And Business (REMICS)

KNOWLEDGE CAPABILITY AS A MEDIATOR BETWEEN WORK CULTURE AND INNOVATION PERFORMANCE IN BANDUNG COFFEE SHOPS

Eugenius Tejo Sukmojati Kristianto (Universitas Telkom)
Adi Santoso (Universitas Telkom)
Asya Azhar Fathina (Telkom University)



Article Info

Publish Date
01 Oct 2026

Abstract

Purpose: This study examines the relationship between work culture and innovation performance, and tests whether knowledge capability mediates that relationship in Bandung coffee shops. Research Methodology: Drawing on the Resource-Based View and Knowledge-Based View, this quantitative explanatory study analyzed 160 valid questionnaires completed by owner-managers, head baristas, supervisors, and senior operational staff. Purposive sampling was used, and the hypothesized relationships were assessed with PLS-SEM in SmartPLS 4. Results: Work culture was positively associated with innovation performance (β = 0.312, p < 0.001) and knowledge capability (β = 0.548, p < 0.001). Knowledge capability was positively associated with innovation performance (β = 0.426, p < 0.001) and showed a significant complementary partial mediation effect (β = 0.233, p < 0.001; VAF = 42.75%). Limitations: The cross-sectional, self-reported design and the Bandung-specific setting limit causal inference and generalizability. Contribution: The study clarifies knowledge capability as the organizational mechanism through which an adaptive work culture is associated with innovation performance in knowledge-intensive coffee-shop operations.

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Journal Info

Abbrev

REMICS

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Journal Of Resource Management, Economics And Business (REMICS) offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a ...