Burnout remains a global problem. Burnout can be defined as long-term work stress resulting from the interaction of constant emotional distress associated with prolonged intense interpersonal involvement and personal characteristics. The purpose of this study is to analyze burnout as a determinant factor of delayed response, decreased response, and decreased patient satisfaction in the emergency department: A quantitative study of nursing personnel. This study used a pre-experimental method with a cross-sectional design. This study used a population of 26 nurses working in inpatient care, and the sample was drawn using a total sampling technique of 26. This study used a linear regression test. The results of the dependent variable burnout have a significant relationship to the two independent variables of patient satisfaction and response time with significant values of 0.030 and 0.049, respectively, which means p value < 0.05. So it is found that burnout can affect emergency services in the Emergency Room of Klungkung Regional Hospital.
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