Journal of Management and Entrepreneurship Research
Vol. 7 No. 3 (2026)

Entrepreneurial Capabilities and Fintech Startup Performance: The Mediating Role of Firm Innovativeness in Indonesia and Malaysia

Kiagus Muhammad Amran (Universitas Logistik dan Bisnis Internasional, Indonesia)
Muhammad Rizal Satria (Universitas Logistik dan Bisnis Internasional, Indonesia)
Mubassiran Mubassiran (Universiti Teknikal Malaysia Melaka, Malaysia)



Article Info

Publish Date
15 Sep 2026

Abstract

Objective: This study examines the relationships among entrepreneurial capabilities, firm innovativeness, and business performance in fintech startups in Indonesia and Malaysia. Despite rapid fintech growth in emerging economies, limited research has explored how entrepreneurial capabilities influence performance through innovation mechanisms in a cross-country context. Research Design & Methods: We collected data from 300 founders and senior managers of fintech startups through a structured questionnaire using multi-item Likert-scale measures. We analyzed the dataset using Partial Least Squares Structural Equation Modeling (PLS-SEM) and a multi-group analysis approach (PLS-MGA) to evaluate differences in the results between Indonesia and Malaysia. Findings: The findings indicate that entrepreneurial capabilities meaningfully strengthen firms’ innovativeness and overall business performance. Firm innovativeness also positively affects business performance and partially mediates the relationship between entrepreneurial capabilities and performance. The relationships are consistent across both countries. Implications & Recommendations: The findings suggest that fintech startups should strengthen entrepreneurial capabilities and innovation to improve competitiveness. Policymakers should support fintech ecosystems through adaptive regulations and digital infrastructure. Contribution & Value Added: This study extends the Resource-Based View and Dynamic Capabilities Theory to demonstrate that innovativeness mediates the relationship between fintech startup performance. It further offers cross-country evidence from Indonesia and Malaysia, emphasizing the importance of institutional context. Nonetheless, the study is constrained to selected variables and employs a cross-sectional research design.

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Journal Info

Abbrev

jmer

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JMER: Journal of Management and Entrepreneurship Research (p-ISSN: 2723-1658; e-ISSN: 2723-1666) provides a venue for high quality manuscripts dealing with management and entrepreneurship in its broadest sense. The editorial board encourages manuscripts that are international in scope; however, ...