Glosains: Jurnal Sains Global Indonesia
Vol. 7 No. 4 (2026): Glosains: Jurnal Sains Global Indonesia

Psychological Safety and Subjective Well-Being: The Mediating Role of Organizational Identification and Organizational Citizenship Behavior among Generation Z Employees

Shafa Alya (Universitas Indonesia)
Alice Salendu (Universitas Indonesia)



Article Info

Publish Date
28 Sep 2026

Abstract

Background: Gen Z employees face various workplace dynamics that affect their well-being. Objective: This study investigates how organizational identification and organizational citizenship behavior mediate the influence of psychological safety on subjective well-being. Methods: A total of 402 Generation Z employees working in Indonesia participated in this research. The study adopted a quantitative, non-experimental design with convenience sampling. Data were obtained via an online survey utilizing self-report questionnaire instruments. Hypotheses were evaluated through Structural Equation Modelling (SEM) using SmartPLS 4 software. Results: The findings revealed that psychological safety has a statistically significant effect on subjective well-being. Moreover, organizational identification was found to partially mediate the influence of psychological safety on subjective well-being. Additionally, organizational citizenship behavior did not serve as a mediator in the association between psychological safety and subjective well-being. The serial mediation through organizational identification and organizational citizenship behavior was also unsupported, as organizational citizenship behavior did not demonstrate a significant impact on subjective well-being among Gen Z employees. Conclusion: These outcomes suggest that organizations should place emphasis on establishing a psychologically safe climate as a basis for reinforcing employee organizational attachment, which subsequently contributes to enhancing the subjective well-being of Generation Z employees.

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Journal Info

Abbrev

Glosains

Publisher

Subject

Description

Glosains (Jurnal Sains Global Indonesia) is a peer- reviewed scholarly journal managed and published by Sekolah Tinggi Agama Islam Kuningan. The journal serves as an academic platform for researchers, academics, and practitioners in the fields of natural sciences, applied sciences, and ...