Abstrak: Permasalahan mitra berupa pengelolaan media sosial yang belum terstandar antarunit, ditandai oleh perbedaan frekuensi publikasi, penyusunan caption, identitas visual, dan perencanaan konten. Kegiatan Pengabdian kepada Masyarakat ini bertujuan meningkatkan pemahaman dan kemampuan pengelola dalam menerapkan strategi branding dan pengelolaan media sosial yang lebih terstruktur. Metode kegiatan berupa pelatihan dan pendampingan pada sebuah institusi pendidikan swasta di Kota Medan dengan melibatkan delapan pengelola media sosial dari unit TK, SD, SMP, dan SMA. Tahapan meliputi analisis kebutuhan, penyusunan materi, pelatihan strategi branding, pendampingan penyusunan strategi pengelolaan, serta evaluasi menggunakan pre-test, post-test, observasi, diskusi, dan umpan balik. Hasil kegiatan menunjukkan rata-rata nilai meningkat dari 90.63 menjadi 93.13 atau sebesar 2.76%. Selain itu, peserta berhasil menyusun strategi awal pengelolaan media sosial dan content calendar sebagai panduan publikasi yang lebih terarah dan konsisten untuk mendukung komunikasi, branding, dan promosi Penerimaan Peserta Didik Baru (PPDB).Abstract: The partners face challenges in social media management, which lacks standardization across units, as evidenced by differences in posting frequency, caption writing, visual identity, and content planning. This community service initiative aims to enhance social media managers’ understanding and capabilities in implementing more structured branding and social media management strategies. The program consisted of training and mentoring sessions at a private educational institution in Medan, involving eight social media managers from the kindergarten, elementary, middle, and high school divisions. The phases included needs analysis, material development, training in branding strategies, mentoring on the development of management strategies, and evaluation using pre-tests, post-tests, observations, discussions, and feedback. The results showed that the average score increased from 90.63 to 93.13, or by 2.76%. In addition, participants successfully developed an initial social media management strategy and a content calendar to serve as a guide for more targeted and consistent publishing to support communication, branding, and promotion for the New Student Admissions (PPDB) process.
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