Journal Of Management Analytical and Solution (JoMAS)
Vol. 6 No. 3 (2026): Journal of Management Analytical and Solution (JoMAS)

Determinants of Artificial Intelligence Adoption among MSMEs in Medan City: The Role of Digital Literacy and Human Resource Readiness

Ramadani (Universitas Nahdlatul Ulama Sumatera Utara, Medan, 20125, Indonesia)
Lisa Tinaria (STIE Mahaputra Riau, Pekanbaru, 28131, Indonesia)
Dicky Arpillo Siregar (Universitas Nahdlatul Ulama Sumatera Utara, Medan, 20125, Indonesia)
Maya Rizki Sari (STIE Mahaputra Riau, Pekanbaru, 28131, Indonesia)
Lina Wati (Universitas Potensi Utama, Medan, 20241, Indonesia)



Article Info

Publish Date
30 Sep 2026

Abstract

The rapid advancement of Artificial Intelligence (AI) has accelerated digitaltransformation across various sectors, including Micro, Small, and MediumEnterprises (MSMEs). Nevertheless, AI adoption among MSMEs remainsinfluenced by several factors, particularly digital literacy and human resourcereadiness. This study aims to examine the effects of digital literacy and humanresource readiness on AI adoption among MSMEs in Medan City, Indonesia. Aquantitative approach with an explanatory research design was employed. Thestudy involved 80 MSMEs owners selected through purposive sampling. Datawere collected using a structured questionnaire and analyzed using multiplelinear regression with IBM SPSS Statistics 30. The results show that digitalliteracy has a positive and statistically significant effect on AI adoption (β =0.202; p = 0.042), while human resource readiness has a stronger positive andstatistically significant effect (β = 0.638; p < 0.001). Simultaneously, bothvariables significantly affect AI adoption (F = 65.140; p < 0.001), with an R² of0.629, indicating that 62.9% of the variance in AI adoption is explained by themodel. These findings highlight the importance of strengthening digital literacyand human resource readiness to support AI adoption among MSMEs. The studycontributes empirical evidence for policymakers and MSMEs supportinstitutions in developing targeted capacity-building programs to acceleratesustainable digital transformation.

Copyrights © 2026






Journal Info

Abbrev

jomas

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal Of Management Analytical and Solution (JoMAS) is a peer-reviewed journal (January, Mei and September) published by TALENTA Publisher and organized by Department of Management, Faculty Of Economics And Business Universitas Sumatera Utara as an open-access journal. It welcomes full research ...