Jurnal Ilmiah Tata Sejuta STIA Mataram
Vol 12 No 2 (2026): Jurnal Ilmiah Tata Sejuta STIA Mataram

Analisis Segmentasi Pengelolaan Piutang Negara Berdasarkan Indikator Kinerja Menggunakan K-Means Clustering

Maria Amanda Bella Roos Dianti (Unknown)
Arief Wibowo (Universitas Budi Luhur)



Article Info

Publish Date
30 Sep 2026

Abstract

State receivables management is one of the strategic functions in state financial management aimed at maintaining the quality of state assets and supporting the optimization of state revenue. Differences in performance characteristics among receivables management units necessitate an approach capable of objectively identifying performance groups as a basis for formulating more effective management strategies. This study aims to analyze the performance segmentation of state receivables management based on performance indicators, namely administrative fee revenue, reduction in outstanding receivables, and settlement of state receivables case files, using a K-Means Clustering approach. The study employs a quantitative method with data mining analysis on 64 observations obtained from state receivables management data. The optimal number of clusters was determined using the Davies-Bouldin Index (DBI). The results show that the best model was obtained with three clusters (K=3), with a DBI value of 0.856, the lowest value compared to other cluster alternatives. The segmentation results produced three performance groups with distinct characteristics. The first cluster consists of 45 observations (70.3%), showing moderate performance characteristics. The second cluster consists of 9 observations (14.1%) with relatively high levels of administrative fee revenue, reduction in outstanding receivables, and case file settlement, categorizing it as a high-performing group. Meanwhile, the third cluster consists of 10 observations (15.6%), showing high case file settlement productivity but relatively lower reduction in outstanding receivables. The findings indicate that the K-Means Clustering method can provide a more comprehensive performance mapping and support the formulation of more targeted managerial strategies according to the characteristics of each group to improve the effectiveness of state receivables management.

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Journal Info

Abbrev

tatasejuta

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Tata Sejuta STIA Mataram menerbitkan artikel hasil penelitian maupun pemikiran di bidang: 1. Ilmu Administrasi Publik/ Kebijakan dan Manajemen Publik 2. Ilmu Administrasi Niaga/ Bisnis dan Kewirausahaan 3. Ilmu Pemerintahan, dan 4. Ilmu Sosial lainnya yang ...