This study examines the effects of organizational culture, internal communication, and individual characteristics on employee performance at PT XYZ, a mining support company in Balikpapan. A quantitative causal approach involved 141 operation department employees selected through purposive sampling using the Slovin formula. Data was analyzed using multiple linear regression in SPSS 27.0. All three variables positively and significantly affected employee performance individually and were jointly significant, explaining 89.8% of its variation. These findings highlight the importance of strengthening organizational culture, improving two-way internal communication, and supporting individual development to maintain employee performance in the mining support industry. Keywords: Organizational Culture; Internal Communication; Individual Characteristics; Employee Performance; Mining Support Industry
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