Jurnal Teknik Informatika (JUTIF)
Vol. 7 No. 5 (2026): JUTIF Volume 7, Number 5, October 2026

Agile-Based Development and System Usability Scale Evaluation of a Web-Based Daycare Information System for Parental Engagement

Ni Made Rai Masita Dewi (Information Systems, Institute of Technology and Business STIKOM Bali, Indonesia)
I Gusti Agung Ayu Sekarini (Digital Business, Institute of Technology and Business STIKOM Bali, Indonesia)
Ni Made Ayu Juli Astari (Information Technology, Institute of Technology and Business STIKOM Bali, Indonesia)
I Gede Putra Mas Yusadara (Information Systems, Institute of Technology and Business STIKOM Bali, Indonesia)



Article Info

Publish Date
10 Oct 2026

Abstract

The study employed an Agile-based system development approach supported by Unified Modeling Language (UML). Functional validation was conducted using black-box testing to ensure system conformity with user requirements. Usability evaluation was performed using the System Usability Scale (SUS) after the system had been used operationally for three months by 25 respondents representing various user roles. Parental engagement was measured using an adapted instrument contextualized to the use of a daycare information system. The results showed that the system achieved a SUS score of 82, which falls into the Good and acceptable category, while the mean parental engagement score reached 4.37, indicating a high level of engagement. These findings suggest that the system provides a good level of usability and is capable of supporting active parental participation in monitoring children’s development. The scientific contribution of this study lies in providing an integrated evaluation framework that combines Agile-based development, standardized usability measurement, and user engagement analysis within a real operational context. This study extends usability research beyond technical interface evaluation toward understanding user engagement within digital information service systems.

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Journal Info

Abbrev

jurnal

Publisher

Subject

Computer Science & IT

Description

Jurnal Teknik Informatika (JUTIF) is an Indonesian national journal, publishes high-quality research papers in the broad field of Informatics, Information Systems and Computer Science, which encompasses software engineering, information system development, computer systems, computer network, ...