Indonesian Journal of Law and Economics Review
Vol. 21 No. 4 (2026): November

Brand Image And Trust Relate Positively To Purchases Unlike Location: Citra Merek Dan Kepercayaan Berhubungan Positif Dengan Pembelian Berbeda Dari Lokasi

Fira Firnanda (Program Studi Manajemen, Universitas Muhammadiyah Sidoarjo)
Dewi Komala Sari (Program Studi Manajemen, Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
25 Sep 2026

Abstract

General Background Micro, small, and medium enterprises must adapt to intense market competition to sustain their economic contributions and maintain operational viability. Specific Background The Jambangan Village cracker center in Sidoarjo Regency is a growing economic hub, yet it faces critical challenges regarding unstandardized packaging, inconsistent product quality, and inadequate parking facilities. Knowledge Gap While previous literature evaluates consumer behavior, existing empirical studies present inconsistent findings regarding how corporate reputation, client confidence, and physical accessibility dictate commercial transactions. Aims This study investigates how brand image, customer trust, and location shape purchasing decisions at the Jambangan Village cracker center. Results Analyzed through Partial Least Squares Structural Equation Modeling on data from 100 respondents, the findings reveal that brand image and customer trust positively and significantly determine purchasing decisions, whereas location exhibits a significant negative relationship. Novelty This research uniquely demonstrates that in specific rural business hubs, poor environmental infrastructure and limited accessibility can inversely associate alongside buying intentions despite strong product recognition. Implications Local producers must diversify their offerings and sales communication skills while actively collaborating with regional authorities to resolve infrastructure and parking limitations, thereby ensuring sustainable consumer convenience. Highlights: • Corporate reputation significantly dictates commercial transactions among local enterprise patrons. • Consumer confidence regarding product consistency shapes final transaction agreements favorably. • Limited physical site accessibility inversely associates alongside overall transaction volumes. Keywords: Brand Image, Customer Trust, Location Strategy, Purchasing Decision, Partial Least Squares

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Journal Info

Abbrev

ijler

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

Description

Indonesian Journal of Law and Economics Review (IJLER) is published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of ...