<![CDATA[Healthcare services in hospitals strongly depend on the readiness of human resources (HR) managed strategically rather than merely administratively, in order to address workload pressures and demands for service quality. This study aims to analyze the concept and stages of HR planning strategy in improving healthcare service quality, identify the internal and external factors influencing its effectiveness, and examine its contribution to hospital performance and competitiveness. This research employs a qualitative approach through library research, examining reputable national and international journal articles, books, and relevant scientific documents published between 2021 and 2026, analyzed using a descriptive qualitative method. The findings show that hospital HR planning encompasses stages of job analysis, forecasting, gap analysis, recruitment, competency development, and evaluation based on key performance indicators. Its effectiveness is influenced by internal factors such as workload, organizational culture, and incentive systems, as well as external factors including health policy regulations and digitalization through hospital management information systems. Integrated HR planning has been shown to improve operational efficiency, healthcare workforce retention, and institutional competitiveness. This study concludes that the HR planning strategy remains conceptual since it is based solely on literature review, thus hospitals are recommended to establish standardized workforce planning programs and strengthen quality-based incentive systems, while future research should adopt empirical approaches to validate these findings in real healthcare service contexts.]]>
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